Returns

Purchases from our shop are final sale. However, if there are abvious signs of damage made to your item prio to shipment, we may be able to provide a partial refund with proof of damage.

Please send enquiries regarding returns/exchanges to us at shop@basadination.com

Under these circumstances, our Returns/Exchanges lasts 30 days. If it has been 30 days since your date of purchase, we cannot offer a refund of exchange.

To be eligible for a return, an item must be unused, in the same condition recieved and contained in its orginal packaging. To complete your return, please provide a receiptn or proof of payment.

Refunds

Upon recieving your returned item, we will notify you via email regarding the approval or rejection of your refund

If approved, your refund will be proccessed and credit will be applied to your credit card or original method of payment , which typically takes about one week to appear on your bank statement.

Please allow 5-10 days for a completed refund to be posted. If no refund has appeard on your statement past this time period, please contact us at shop@basadination.com

Exchanges

Items are only eligible for replacement if damaged due to a printing error, or if defective prior to shipment.

If an exchange is needed for the same item, send us an email at shop@basadination.com

Supplier Code of Conduct

Basadi Nation welcomes all quality vendors and service providers into our supplier network, to enhance the experience of our Members. In order to work with Basadi Nation's clients and staff, we ask that you review and abide by the following Supplier Code of Conduct:

It is expressly agreed that Basadi Nation shall have no liability whatsoever in respect of the provision of goods or services. You agree to indemnify Basadi Nation against any claims made by any person or entity against Basadi Nation in respect of any loss or damage caused directly or indirectly by the provision of any goods or services.

All goods and services for Basadi Nation Members and staff will be performed in a professional and workman like manner, and in accordance with the instructions provided at the time of booking. If you are unable to provide the services in the timeframe or manner requested, you will inform Basadi Nation as soon as possible, and no later than two (2) business days after services are requested if no timeframe is provided upon booking.

Any Terms & Conditions of booking will be provided to Basadi Nation prior to engagement, or they shall have no effect. Specifically, any cancellation, refund, or scheduling terms must be clearly stated at the outset of the engagement.

You agree to maintain current General Liability insurance for inherently dangerous activities, including but not limited to automotive transport, equestrian activities, nautical excursions or boat charters, helicopter charters, aviation charters, or activities involving firearms of any kind.

As a supplier of Basadi Nation, you and/or your group of companies and/or affiliates of any nature shall not, in any manner, solicit and/or accept any business from sources that have been made available to them by and through Basadi Nation, including but not limited to Q Customers, other Q Clients, partner brands, or other Q suppliers. You likewise shall not in any manner access, contact, solicit and/or conduct any transaction with said sources, otherwise than exclusively for the provision of the Benefits hereunder without Basadi Nation's prior written consent.

You, and your employees, further agree to strict non-disparagement of Basadi Nation, our Members, our staff, or our partner brands, whether written or oral.

As a Basadi Nation supplier, you warrant that you shall comply with any applicable data protection, privacy or similar laws. In particular, you shall obtain all necessary consents to the processing of personal data so far as may be necessary for the purposes of this Agreement, including without limitation the disclosure of such Protected Data to Basadi Nation or any third parties with whom you may share personal data for the purposes of providing goods and/or services. You further agree that you will not retain nor sell Protected Data, and that you will process and secure Protected Data with a high standard of care. Each party shall indemnify the other and keep the other indemnified against all claims, demands, actions, costs, expenses (including but not limited to legal costs and disbursements on a full indemnity basis) losses and damages arising from or incurred by reason of any wrongful processing of any Protected Data.

You are responsible for the security of any card holder data (credit or debit) that Basadi Nation provides to you by any means (orally, electronically, offline or via paper based records). In accordance with PCI guidelines, Basadi Nation will monitor your compliance through its Member Benefits team. Basadi Nation reserves the right to terminate any agreement for services with immediate effect should your security procedures not meet acceptable standards.